Why Cloud-Based Phone Service is Better For Business

The number of businesses using cloud services to host their data or make phone calls has been steadily rising in recent years, and the benefits are clear.

It’s no secret that businesses are looking for more innovative, more sustainable ways to operate, including finding ways to cut costs while leveraging technological advances. Cloud-based services have seen an accelerated rise in popularity in recent years, and cloud-based phone systems are no exclusion. Today, fewer and fewer businesses are holding out against the technological advances of cloud computing and accompanying cloud-based services. There are nearly countless benefits of a cloud-based phone system or hosted PBX versus the onsite equivalent. Meanwhile, there are few advantages to continuing to shell out on maintenance fees for your onsite hardware.

While your onsite PBX and telephone equipment require space and the frequent attention of trained, expensive technicians, they’re also more costly for the average call.

Hassle Free Phones Philadelphia

Call rates with Hassle Free Phones VoIP providers and others offering cloud-based phone services are almost universally lower than those provided by conventional phone system providers. Even with the small percentage of businesses that choose between onsite and hosted phone systems, it’s usually the hosted service that ends up being the more cost-effective option.
Cloud-based phone systems take both software and hardware offsite, so these costs are no longer subject to maintenance or repair fees. You don’t even need to bring your keyboard and mouse, as cloud-based phone systems support most standard office equipment.

Business communications have been put at a premium in recent years. More than ever before, businesses need access to their phone service whenever they need it. Whether you’re dealing with an emergency staff situation or just trying to keep up with customer service, your cloud-based phone system must be available on demand. This is especially true for international companies where it’s necessary to provide support 24/7.

We ensure that your business phone lines will work at the touch of a button, and if technical assistance is needed, then we are here to help you along the way. Our team of VoIP experts will ensure that your business phone lines meet all industry standards, are easy to use, and provide top-notch customer service.

Hassle Free Phones Offers Cloud-Based Reliability

Cloud-based phone services are significantly more reliable than legacy systems, and there are fewer outages if any at all. A recent report from IDC showed that 99.99% of cloud-based calls went through to the intended recipient, while only 97.5% of traditional or legacy services could connect the call with the customer. This led to a 22% improvement in call success rates.
You do not need an onsite server or equipment room, which means no more additional rental space or cabling costs. Cloud-based phone services utilize multiple data centers worldwide to ensure a high level of redundancy regardless of the location of your business or your customers.

We take the time to make sure your business phone lines will work right. We can help you choose a VoIP package that is easy to use and fits your company’s needs for quality customer care, competitive pricing, and significant savings. We are pleased to provide FREE consultations for small or large businesses interested in changing the way their call center operates or if they are ready to replace their existing phone system with something better.

Our mission is to provide customers with the highest quality VoIP phone systems available at a cost-effective price. We also take pride in being able to help large and small businesses alike. Our experienced team of customer service representatives will go above and beyond to give you the information, support, and expertise you need to make a successful change. We offer a free consultation call with our expert business phone systems consultants to help identify your needs and show you how our hosted system can fit your company’s needs.